Privacy

Last updated September 2026.

What we collect

• Your email address and the place you asked about, when you request a report.
• Whether our emails are delivered, opened or clicked, through our email provider.
• Standard web analytics: pages viewed, approximate location from your IP address, device type. We use Google Analytics 4 where enabled.
• Anything you upload, such as a lab report, if you use a paid service. Uploads are used only to produce the result you asked for.
• Payment details are handled by Stripe. We never see your card number.

How we use it

To send the report you requested and follow-up email about well testing and treatment, to run and improve the site, and to fulfil purchases. Every email has an unsubscribe link, and unsubscribing stops all marketing email at once.

What we do not do

We do not sell your email address or personal information. If you ask us to match you with a local installer or lab, we share only what is needed to fulfil that request, and only with the partner you are matched to. Public well records shown on the site never include owner names or street addresses.

Your choices

Unsubscribe from any email, or write to [email protected] to see, correct or delete what we hold about you.